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Request Timed Out

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Kathy
    Member

    My client states that his clients are getting "your request timed out" when filling out the forms. Is there a work around for this?

    http://rsainsuranceagency.com/request-a-quote/disability-insurance/

    Thanks!

    Posted 12 years ago on Friday July 15, 2011 | Permalink

  2. Carl Hancock
    Administrator

    Increase the script time out settings related to PHP on the server. Discuss this with your web host. It's a server issue rather than a Gravity Forms issue.

    Posted 12 years ago on Friday July 15, 2011 | Permalink

  3. Kathy
    Member

    Hi Carl,

    Thanks for the reply. What exactly do I say to them?

    Thanks a million!
    Kathy

    Posted 12 years ago on Friday July 15, 2011 | Permalink