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Reset Conditional Fields

  1. I have my form set up so that conditional fields show as add/on features. These add/ons are priced separately. So, let's say that a client choose "Product A" then conditional field will show with an add-on that is priced for $10. If they choose "Product B" then I show a conditional field that allows an add-on that is priced for $20. The issue that I'm experiencing is that if the customer chooses "Product A" first then the conditional field for Product A is shown. If the client then changes to Product B, the conditional field for Product A is still shown. This is not correct. How do I make it so that if you update the field upon which the conditional field(s) are based, those conditional fields will reset and be the correct conditional fields.

    Posted 11 years ago on Thursday June 7, 2012 | Permalink
  2. Do you have a link to this form in question so I can visibly see this?

    Posted 11 years ago on Thursday June 7, 2012 | Permalink
  3. It is password protected site. Can I send you instructions and username and password via PM?

    Posted 11 years ago on Thursday June 7, 2012 | Permalink
  4. Nevermind. My apologies. I was adding the value of the conditional field into the option name (Like "Add xyz feature: $13.32") and I had duplicated it. So, when I saw conditional field always reading $13.32 it didn't occur to me that the price was actually different. I just needed to change the option's label and then it was obvious conditional field were in fact switching.

    Apologies again for wasting any of your time. Thanks, Dave

    Posted 11 years ago on Thursday June 7, 2012 | Permalink
  5. No worries Dave, glad you got it sorted out. Thanks for letting us know!

    Posted 11 years ago on Thursday June 7, 2012 | Permalink

This topic has been resolved and has been closed to new replies.