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"Saving form. Please wait..." No mod_security installed on the server

  1. Mood
    Member

    Hi there,
    i'm struggling to complete a form with GravityForm.
    All worked just fine until the form started being a bit complex: i'm no longer able to save, it stuck on "Saving form please wait"...
    I upgrade memory limit to 128M, i checked and there's no "mod-secure" on my server.
    What should i try now?

    Thanks

    Posted 12 years ago on Wednesday August 3, 2011 | Permalink
  2. Mood
    Member

    more over: i'm working with the default template and all plugins except gravityform have been deactivated.
    Thanks

    Posted 12 years ago on Wednesday August 3, 2011 | Permalink
  3. In order to look into this we would need a WordPress admin login for the site so we can see the issue happening. The issue is specific to your web server setup. You can send us a WordPress admin login via our Contact Us form and reference this forum post and we can take a look.

    Posted 12 years ago on Wednesday August 3, 2011 | Permalink
  4. Mood
    Member

    Hi Carl, i sent over login information as you said!
    Very sorry about the issue, because the component is absolutely amazing!
    If you need anything else just ask!
    Will it take a long time to have a look at it? Beacuse i was at 90% of my work before it got stuck!!!
    ;)

    Posted 12 years ago on Wednesday August 3, 2011 | Permalink
  5. Mood
    Member

    Hi Carl, I tried again building the same form.
    Everything went fine, i managed to publish and use it.
    Then i open it again and made a couple of modifications and i tried to save it, but i freezes again on "Saving form. Please wait...".
    It look like when the form starts being a bit complicated, it stops working properly...
    The funny thing is that i'm still able to delete fields, but i can't add or modify: what i mean is that if i delete a field and save, it freeze but it gets the modification.
    PHP memory limit is set on 128M, it should not be a problem, should it?.

    Posted 12 years ago on Thursday August 4, 2011 | Permalink
  6. Mood
    Member

    Hi Carl!
    It was a Plesk problem... don't ask me why, but once sorted that issue now the plugin is working perfectly!
    Thanks!

    Posted 12 years ago on Friday August 5, 2011 | Permalink
  7. Very glad to hear this. Do you know what specifically the issue was so we can make a note of it?

    Posted 12 years ago on Friday August 5, 2011 | Permalink