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Serialized Json appears on Form Editor screen, Cannot Edit Form.

  1. I have problem on Form Editing. Serialized Json appears on Form Editor screen, It makes form editing not working including drag drop, add new fields, etc.

    Here is the screenshot: http://screencast.com/t/fRg4Piga

    The issue is not occured on new form creation.
    Actions taken but not solve the problem:
    1. Deactivate and Re-activate the GF plugin.
    2.Deactivate and Re-activate other plugins not solving the problem either.

    Posted 14 years ago on Saturday June 18, 2011 | Permalink
  2. Hi Nukecpower,

    Just to confirm, when you deactivated all the other plugins, did you attempt to recreate this issue *before* you reactivated them?

    If so, I would also recommend testing for a theme conflict. Instructions can be found here:

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 14 years ago on Sunday June 19, 2011 | Permalink
  3. Yes, I did the plugin confict testings. and no luck. I ended with recreate the form.

    Posted 14 years ago on Sunday June 19, 2011 | Permalink
  4. Hi nukecpower,

    Have you been able to recreate this issue after recreating the form? If so, go ahead and send us a login to your WP admin to david@rocketgenius.com. We will take a look.

    Posted 14 years ago on Sunday June 19, 2011 | Permalink