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Site down after updating to the latest version

Gravity Support Forums » Plugin Support » Gravity Forms

  1. CraigElias
    Member

    All I did was accept and automatic plug-in update/upgrade to the latest version and I started getting this error.

    Fatal error: require_once() [function.require]: Failed opening required '/home/celiasdh/shiftselling.com/wp-content/plugins/gravityforms/common.php' (include_path='.:/usr/local/lib/php:/usr/local/php5/lib/pear') in /home/celiasdh/shiftselling.com/wp-content/plugins/gravityforms/gravityforms.php on line 89

    I have disabled the plug-in to get my site up and running.

    How do I fix it?

    Thanks!

    Craig

    Posted 13 years ago on Wednesday April 13, 2011 | Permalink

  2. Carl Hancock
    Administrator

    We haven't seen this error before. I would suggest re-installing manually.

    - Download the latest version from the Downloads page on this site
    - FTP into your site
    - Delete the wp-content/plugins/gravityforms folder
    - Re-install Gravity Forms

    Let me know how it goes.

    Posted 13 years ago on Wednesday April 13, 2011 | Permalink

  3. CraigElias
    Member

    That worked!

    Thank You!

    Posted 13 years ago on Wednesday April 13, 2011 | Permalink

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