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Site Footer Crashed

Gravity Support Forums » Plugin Support » Gravity Forms

  1. adityaaguptaa
    Member

    I just updated this plugin in the backedna and my footer seems to have disappeared ??? Also, if i update the plugin it shows shows a newer version in the backend. this is some serious bug. please help resolve! link to my site - http://bit.ly/zbc2Zb

    Posted 12 years ago on Thursday October 25, 2012 | Permalink

  2. Chris Hajer
    Key Master

    It appears that some error is causing your page to not render completely. Do you have access to error logs to see what that error might be? It may be a plugin or theme conflict. You can begin checking for conflicts by following these instructions http://rkt.gs/testing

    I don't see a Gravity Form on the home page at all, but I understand you're saying the problem with the layout began when you updated Gravity Forms. If we can see the error which caused this, we can help resolve the conflict.

    When I attempted to validate the XHTML on the page, I got a 500 Internal Server Error:
    http://validator.w3.org/check?verbose=1&uri=http%3A%2F%2Fwww.socialsamosa.com%2F

    [~]$ curl -I http://www.socialsamosa.com/
HTTP/1.1 500 Internal Server Error
Date: Thu, 25 Oct 2012 13:21:33 GMT
Server: Apache
Vary: Cookie
X-Pingback: http://www.socialsamosa.com/xmlrpc.php
Connection: close
Content-Type: text/html; charset=UTF-8

    That 500 Internal Server Error should be logged. We need to find out what that is.

    Posted 12 years ago on Thursday October 25, 2012 | Permalink