SMTP Errors. « Gravity Support Forums

SMTP Errors.

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flagstonesm
Member

Getting this message - I have tried routing to Gmail and my Google Apps address.
I am using WP SMTP, followed directions seen on other websites.
This is extremely frustrating that it's not addressed more thouroughly on your website, and documented more thoroughly elsewhere.
Questioning my purchase at this point.

SMTP -> get_lines(): $data was ""
SMTP -> get_lines(): $str is "421 p3plsmtpa11-03.prod.phx3.secureserver.net ESMTP No Relay Access Allowed From 50.97.101.196 "
SMTP -> get_lines(): $data is "421 p3plsmtpa11-03.prod.phx3.secureserver.net ESMTP No Relay Access Allowed From 50.97.101.196 "
SMTP -> FROM SERVER:421 p3plsmtpa11-03.prod.phx3.secureserver.net ESMTP No Relay Access Allowed From 50.97.101.196
SMTP -> FROM SERVER:
SMTP -> ERROR: EHLO not accepted from server:
SMTP -> FROM SERVER:
SMTP -> ERROR: HELO not accepted from server:
SMTP -> ERROR: AUTH not accepted from server:
SMTP -> NOTICE: EOF caught while checking if connected

Posted 12 years ago on Monday April 15, 2013 | Permalink
Richard Vav
Administrator

The error is not related to gravity forms, no form plugins actually handle the sending of email notifications they let your server or smtp plugin deal with that. Have you tried contacting the plugin author for support via it's wordpess.org support page http://wordpress.org/extend/plugins/wp-smtp/

Sometimes errors like that can occur when you are trying to send mail without authenticating using your email address and password

You mention trying googles email, have you tested using a different email service?

Information regarding getting email notifcations to work can be found in the documentation here, http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications

Regards,
Richard
--
Just another member of the community helping out where I can

Posted 12 years ago on Monday April 15, 2013 | Permalink