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The link you have used to enter the PayPal system is invalid. Sandbox issue?

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. MINIMIZO
    Member

    Hello. I try the sandbox before launch the form in the "real life". But when i am going to (sandbox) pay, Paypal give me this message:

    The link you have used to enter the PayPal system is invalid. Please review the link and try again.

    and a botton: return to merchant. If you click at this botton, you will go to "Canceled Page".

    I am trying a annual subscription. I read at google that its a sandbox issue, but in real transactions all is ok. Do you have any notice about this?

    Posted 13 years ago on Saturday October 29, 2011 | Permalink

  2. Chris Hajer
    Key Master

    It's a configuration issue with the sandbox details. It's not a common problem. Be sure you have the correct email address in your PayPal setup in Gravity Forms.

    Please post a link to your form if you would like us to test it out. Also, try from a completely different browser to be sure you're not already logged in to PayPal or something.

    Posted 13 years ago on Saturday October 29, 2011 | Permalink

  3. MINIMIZO
    Member

    Hello. Thanks. I contact with PayPal support and they test the form: its ok. Seems only a Sandbox issue. Thanks Chris.

    Posted 13 years ago on Wednesday November 2, 2011 | Permalink

  4. Chris Hajer
    Key Master

    Very good. Thanks for the update. It's baffling sometimes when you're testing, but I'm glad it's OK for you.

    Posted 13 years ago on Wednesday November 2, 2011 | Permalink

This topic has been resolved and has been closed to new replies.