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Unable to access Priority Support & No welcome e-mail

Gravity Support Forums » Plugin Support » Gravity Forms

  1. localservices
    Member

    I don't have access to the priority support form. I can access the page just fine. There is nothing there to submit.

    Also I didn't get an e-mail confirmation of purchase at all. Is it possible to resend this e-mail please?

    Thanks

    Posted 13 years ago on Sunday February 19, 2012 | Permalink

  2. localservices
    Member

    I can access the priority support form now. It started working on its own.

    I still need the welcome e-mail resent though.

    Thank you.

    Posted 13 years ago on Sunday February 19, 2012 | Permalink

  3. Kevin Flahaut
    Administrator

    I confirmed that your welcome email was sent just 23 minutes ago from orders@rocketgenius.com to the admin@localbizservices.net email account you used when making your purchase . Please check to make sure it didn't end up in your spam folder.

    Posted 13 years ago on Sunday February 19, 2012 | Permalink

  4. localservices
    Member

    It says I received it 25 minutes ago. I only just got it though. There seems to be some sort of a problem on my side with the incoming e-mails.

    Appreciate you looking into this.

    Posted 13 years ago on Sunday February 19, 2012 | Permalink

  5. Rob Harrell
    Member

    Awesome, glad you got it. Thanks for confirming.

    Posted 13 years ago on Sunday February 19, 2012 | Permalink

This topic has been resolved and has been closed to new replies.