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Unable to install - plugin has not added 'forms' to settings on sidebar

Gravity Support Forums » Plugin Support » Gravity Forms

  1. graphicsgenie
    Member

    Tried searching of other occurances of this, have seen something regarding a member plugin, I do not have this plugin.

    Can you please advise how I can install this plugin I have just purchased?

    Darren

    Posted 13 years ago on Monday February 28, 2011 | Permalink

  2. Carl Hancock
    Administrator

    There is documentation on how to install Gravity Forms here:

    http://www.gravityhelp.com/documentation/installing-gravity-forms/

    Have you followed those directions? Were you able to Activate Gravity Forms? Did WordPress say it Activated successfully? Is it Active and you just aren't seeing the Forms menu on the side navigation?

    If you can provide additional details that will assist us in determining the issue.

    Posted 13 years ago on Monday February 28, 2011 | Permalink

  3. graphicsgenie
    Member

    Yes, followed the instructions, it is activated, and yes, unable to see the forms menu in the navigation, as such havent been able to enter the License key.

    Darren

    Posted 13 years ago on Monday February 28, 2011 | Permalink

  4. Carl Hancock
    Administrator

    @graphisgenie This is going to be some sort of plugin or theme conflict. Please send us a WordPress admin login via our Contact Us form and reference this forum post and we can take a look and see what is going on.

    Posted 13 years ago on Monday February 28, 2011 | Permalink