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unable to submit form after 1.6.1 upgrade

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Fifedog
    Member

    I'm unable to submit an entry after I've upgraded to 1.6.1. The submit button doesn't do anything when I click on it: See screencast: http://screencast.com/t/t5exyPyMpCbs

    Posted 13 years ago on Monday November 14, 2011 | Permalink

  2. Carl Hancock
    Administrator

    Screencast isn't going to help in this situation.

    The first thing you need to do is test for plugin and theme conflicts by following these instructions: http://rkt.gs/testing

    If testing for conflicts turns up nothing, we can look into this issue further. We will need a WordPress admin login for this site and an FTP login to debug. We can't reproduce this issue locally and we haven't had any other reports of this issue so it would have to be debugged on the site experiencing the issue.

    After running the conflict test I linked to above, if you can't narrow it down to a plugin or theme, send me the information requested above to carl@rocketgenius.com and provide a link to this forum post so we know what it is in reference to.

    Posted 13 years ago on Monday November 14, 2011 | Permalink

  3. Fifedog
    Member

    Thanks Carl. OK so just by deactivating the salesforceforce.com plugin and reactivating did the trick. Now I'm back to the original issue of having two leads created in Salesforce.com.... next thing to fix.

    thanks

    Posted 13 years ago on Monday November 14, 2011 | Permalink

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