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Upgrade fail

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Josh
    Member

    in WPMU when I try to auto-upgrade I get the following error:

    Downloading update from http://s3.amazonaws.com/gravityforms/releases/gravityforms_1.0.1.zip?AWSAccessKeyId=1603BBK66770VCSCJSG2&Expires=1252569565&Signature=3SezsIgVw3f2aPuYcMU8WZn5ztc%3D.

Unpacking the update.

Installing the latest version.

Removing the old version of the plugin.

Could not remove the old plugin.

Plugin upgrade Failed.
    Posted 15 years ago on Wednesday September 9, 2009 | Permalink

  2. Carl Hancock
    Administrator

    Hey Shelley, were you trying to upgrade the plugin from a child blog or the primary parent blog?

    Posted 15 years ago on Wednesday September 9, 2009 | Permalink

  3. Josh
    Member

    parent

    Posted 15 years ago on Wednesday September 9, 2009 | Permalink

  4. Carl Hancock
    Administrator

    Okay, we will look into it. It could be a permissions issue or the subdirectory issue once again. Not entirely sure but i'll try recreating it on my end.

    Did you receive the update email that contained the plugin zipfiles? If so you can just copy these over via FTP.

    Posted 15 years ago on Wednesday September 9, 2009 | Permalink

  5. Josh
    Member

    I got an update notice email, but no attached files and no link to download files.

    Posted 15 years ago on Thursday September 10, 2009 | Permalink

  6. Carl Hancock
    Administrator

    Can you forward the email you received to me? They are supposed to include a download link with the email.

    Posted 15 years ago on Thursday September 10, 2009 | Permalink

  7. Josh
    Member

    Sent from my gmail acct.

    Posted 15 years ago on Thursday September 10, 2009 | Permalink

  8. next year
    Member

    Yeah. No attachment in my email...

    Posted 15 years ago on Sunday September 13, 2009 | Permalink

  9. Carl Hancock
    Administrator

    Hey Argo, I sent you an email with the latest version attached. When Version 1.1 is released we will be adding a download link here on this site so users can download the latest version.

    Posted 15 years ago on Sunday September 13, 2009 | Permalink

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