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Why is prompt to "Purchase Support License" there when I just entered my key?

Gravity Support Forums » Plugin Support » Gravity Forms

  1. ssteinerX
    Member

    I just purchased a Gravity Forms developer license.

    After installing on my site, I entered my support license key on the Settings page.

    There's a prompt, at the very top of that screen with a button to "Purchase Support License" that I'm almost sure wasn't there before I entered my Support License Key.

    Now that's odd...

    S

    Posted 13 years ago on Monday December 27, 2010 | Permalink

  2. Kevin Flahaut
    Administrator

    It's most likely a cache issue. You can try manually clearing your cache to validate the license key.

    http://forum.gravityhelp.com/topic/license-not-working#post-7492

    Posted 13 years ago on Monday December 27, 2010 | Permalink

  3. ssteinerX
    Member

    That did the trick, and a little green checkmark showed up beside the key as well.

    Thanks!

    S

    Posted 13 years ago on Monday December 27, 2010 | Permalink

  4. Kevin Flahaut
    Administrator

    Great. That's usually the problem. Thanks for the update.

    Posted 13 years ago on Monday December 27, 2010 | Permalink

This topic has been resolved and has been closed to new replies.