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Submissions Going To Spam

Gravity Support Forums » Plugin Support » Gravity Forms

  1. satori83
    Member

    All of my contact form submissions are going to spam box. I tried having notification email sent using "email" field, and also my own address. I marked as not spam, but it still goes to spam folder. Is there anyway around this?

    Posted 12 years ago on Thursday March 22, 2012 | Permalink

  2. whershfeld
    Member

    Same problem here.... any resolution???

    Thanks!

    Posted 12 years ago on Tuesday May 15, 2012 | Permalink

  3. Rob Harrell
    Member

    Are these entries in the Admin going to spam, or spam as in your email app?

    Posted 12 years ago on Tuesday May 15, 2012 | Permalink

  4. David Peralty

    We don't control how e-mails are managed by various services and programs. If you search for "Why are my e-mails going into spam", you'll see that there are a variety of reasons and solutions for this issue, but it is beyond what we can support here as Gravity Forms only passes your notification data to wp-mail.php and your web server or SMTP server sends out the e-mail. You will want to contact your web host or SMTP server host and discuss the issue with them.

    Posted 12 years ago on Tuesday May 15, 2012 | Permalink

  5. whershfeld
    Member

    Thanks for the response - as it turns out, Akismet was the culprit.

    I'm concerned about whether or not we're going to get swamped with SPAM - but we'll just see how it goes and adjust from there...

    Posted 12 years ago on Tuesday May 15, 2012 | Permalink

  6. David Peralty

    There are other great anti-spam plugins. Have a search through WordPress' Plugin section.

    Posted 12 years ago on Tuesday May 15, 2012 | Permalink