PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Submitting form doesnt send or record entry just opens up email client

Gravity Support Forums » Plugin Support » Gravity Forms

  1. ganymede
    Member

    I have a form that was working on a test server and also works on my now live site in Gravity Forms Preview mode.

    Site: http://www.bptsystems.com.au/support under the supply quotation tab

    But when I input a valid form on the live site and submit it I get en email appearing with the following in the email subject:input_2.3=MIke&input_2.6=lee&input_6=netballdreamz.com&input_1=mike%40netskills.com.au&input_1_2=mike%40netskills.com.au&input_3=0425741953&input_4=1&input_5=1&input_9=Audio&input_10=Analogue&input_11=&gform_ajax=form_id%3D1%26title%3D%26description%3D&is_submit_1=1&gform_submit=1&gform_unique_id=4e18034a53e3f&state_1=YToyOntpOjA7czo2OiJhOjA6e30iO2k6MTtzOjMyOiJhNTgwMGEwYjAwN2VhMzBkZmRhZWZmZjc3MTY5NmFiMyI7fQ%3D%3D&gform_target_page_number_1=0&gform_source_page_number_1=1&gform_field_values=

    I have disabled all plugins and also changed theme to twentyten and still got the same thing.

    Thanks
    Mike

    Posted 13 years ago on Saturday July 9, 2011 | Permalink

  2. ganymede
    Member

    I have an update: I have been able to isolate that the form works when not in the tab group. I am using an elegant theme tab group and have turned ajax off and still get the error.

    Posted 13 years ago on Saturday July 9, 2011 | Permalink

  3. ganymede
    Member

    Hi,

    Working now.

    I basically rebuilt the page and reentered the form into the page and after a few goes of that it worked.

    Not sure what the issue is/was.

    Mike

    Posted 13 years ago on Sunday July 10, 2011 | Permalink