PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Start product drop down with blank field

  1. Is there any change to generate the product (or product option or shipping) drop down with empty field? If I start product drop downs with empty fields, they send value='|' or value='|0' and required field will validate without make selection and that's not what I want.

    Sorry about my bad english, I hope that You will understand what I wanna know.

    Posted 9 years ago on Thursday December 16, 2010 | Permalink
  2. This sounds like a bug. You should be able to have a blank first value, but because of how the values are stored (label then a pipe and the price) it's not being treated as being empty because the | is present. We will look into correcting this in the next release.

    Posted 9 years ago on Thursday December 16, 2010 | Permalink
  3. Thank You, I will wait that!
    If first option is blank value, best solution is if there will be by default text in italic font: "Make selection". Or something similar. Then users can edit this "empty value" text by language file or by field options. That will be nicer and more understandable than just empty drop-down field.

    Posted 9 years ago on Thursday December 16, 2010 | Permalink
  4. Now RC3 is out, but this bug is still there?

    Posted 9 years ago on Saturday January 8, 2011 | Permalink
  5. This got missed in RC3. It will be fixed in the next development release or final release, whichever comes first.

    Posted 9 years ago on Sunday January 9, 2011 | Permalink
  6. OK, I'll be wait that, because before that bugfix I can't use my order form normally.

    Posted 9 years ago on Sunday January 9, 2011 | Permalink
  7. We have updated the RC3 build that is available on the Downloads page with RC3.2, which now supports blank values in the product drop down field. If the value and the price are blank, it acts as if no product is selected. When this is done with the field marked as required, it will trigger validation as a valid selection was not made.

    Posted 9 years ago on Monday January 10, 2011 | Permalink
  8. Perfect, thank You! That exactly what I need!

    But now I have new little problem. In form multiple choice options I wanna set default option, like in this screenshot: http://www.upload.ee/image/1045381/screenshot1.png

    When I save form, it doesn't remember that option, after form options page refresh: http://www.upload.ee/image/1045385/screenshot2.png

    I want to first options checked by default, but result in real page: http://www.digitohter.ee/sylearvuti-laadijad/acer/

    In earlier RC versions doesn't have this bug. Can You fix this?

    Posted 9 years ago on Tuesday January 11, 2011 | Permalink
  9. It looks like a bug in the current 1.5 RC3 build. We'll get it fixed in the net build.

    Posted 9 years ago on Tuesday January 11, 2011 | Permalink